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Phase 5: Contractor finishes the work and asks for payment

Which tests

From docs/qat/phase5-completion.csv. Run every step on the live sites. Blocking tickets as of 2026-10-22 (docs/qat/blocker_status.csv).

# Test name Role Status
1 Before you start Staff, Customer, Contractor Not run
  1. P5-PREP-01: Not run P5-PREP-01 · Not run · ready
  2. P5-PREP-02: Not run P5-PREP-02 · Not run · unblocked by customer #106, please retest
  3. P5-PREP-03: Not run P5-PREP-03 · Not run · ready
  4. P5-PREP-04: Not run P5-PREP-04 · Not run · unblocked by customer #108, please retest
  5. P5-PREP-05: Not run P5-PREP-05 · Not run · ready
0 pass · 0 fail · 5 not run.
2 Submit for payment Contractor, Customer, Staff Blocked — 2 of 5 steps ready
  1. P5-SUBMIT-01: Blocked P5-SUBMIT-01 · Blocked by contractor #133
  2. P5-SUBMIT-02: Blocked P5-SUBMIT-02 · Blocked by contractor #133
  3. P5-SUBMIT-03: Not run P5-SUBMIT-03 · Not run · ready
  4. P5-SUBMIT-04: Not run P5-SUBMIT-04 · Not run · unblocked by contractor #80, staff #227, please retest
  5. P5-SUBMIT-05: Blocked P5-SUBMIT-05 · Blocked by staff #289, staff #320
0 pass · 0 fail · 3 blocked · 2 not run.
3 Clean up Staff Not run
  1. P5-CLEAN-01: Not run P5-CLEAN-01 · Not run · unblocked by customer #106, please retest
0 pass · 0 fail · 1 not run.

Before you start

0 pass · 0 fail · 5 not run.

  1. P5-PREP-01: Not run P5-PREP-01 · Not run · ready
  2. P5-PREP-02: Not run P5-PREP-02 · Not run · unblocked by customer #106, please retest
  3. P5-PREP-03: Not run P5-PREP-03 · Not run · ready
  4. P5-PREP-04: Not run P5-PREP-04 · Not run · unblocked by customer #108, please retest
  5. P5-PREP-05: Not run P5-PREP-05 · Not run · ready

P5-PREP-01

Staff Not run
Do this
Sign in to the live staff portal with your own account and open Tests.
Expected
Tests opens. Your name shows on the results you record.
Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-PREP-01 yet.

P5-PREP-02 →

P5-PREP-02

Customer Not run
Do this
Sign in to the live customer portal as this phase's named test building owner.
Expected
You are signed in as the test owner, not as a real customer.

Unblocked by customer #106 — please retest.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-PREP-02 yet.

← P5-PREP-01 P5-PREP-03 →

P5-PREP-03

Contractor Not run
Do this
Sign in to the live contractor portal as your pre-loaded practice contractor. Every tester has one, already approved (contractor #93); Phase 2 is skipped this round, so nobody registers a new company.
Expected
The company shows as approved and can start a project.
Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-PREP-03 yet.

← P5-PREP-02 P5-PREP-04 →

P5-PREP-04

Contractor Not run
Do this
Open the project approved in Phase 4.
Expected
The project shows as approved.

Unblocked by customer #108 — please retest.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-PREP-04 yet.

← P5-PREP-03 P5-PREP-05 →

P5-PREP-05

Staff Not run
Do this
Write the case ID for each test of this phase in its first step's note.
Expected
Every test in this phase has a case ID that names its made-up records.
Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-PREP-05 yet.

← P5-PREP-04

Submit for payment

0 pass · 0 fail · 3 blocked · 2 not run.

  1. P5-SUBMIT-01: Blocked P5-SUBMIT-01 · Blocked by contractor #133
  2. P5-SUBMIT-02: Blocked P5-SUBMIT-02 · Blocked by contractor #133
  3. P5-SUBMIT-03: Not run P5-SUBMIT-03 · Not run · ready
  4. P5-SUBMIT-04: Not run P5-SUBMIT-04 · Not run · unblocked by contractor #80, staff #227, please retest
  5. P5-SUBMIT-05: Blocked P5-SUBMIT-05 · Blocked by staff #289, staff #320

P5-SUBMIT-01

Contractor Blocked
Do this
On the project approved in Phase 4, open Work finished and payment (section 4 of a HOMES project, 8 of a HEAR one). Upload practice-document.pdf as the final invoice, the install photos and the signed offer letter.
Expected
Each upload is listed under its kind. Request payment stays off until all three are there.
Sample file
practice-document.pdf

Blocked by contractor #133.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-SUBMIT-01 yet.

P5-SUBMIT-02 →

P5-SUBMIT-02

Contractor Blocked
Do this
In Work finished and payment, enter the date the work finished, the invoice date and total, the rebate you are requesting and the date the owner signed the offer letter. Tick both confirmations and choose Request payment.
Expected
A receipt starting PAY- shows. The project reads Payment requested, waiting for review.

Blocked by contractor #133.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-SUBMIT-02 yet.

← P5-SUBMIT-01 P5-SUBMIT-03 →

P5-SUBMIT-03

Customer Not run
Do this
As the test owner, open the building's project.
Expected
It shows the work is complete and waiting for payment review.
Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-SUBMIT-03 yet.

← P5-SUBMIT-02 P5-SUBMIT-04 →

P5-SUBMIT-04

Staff Not run
Do this
On the live staff portal, find the payment request.
Expected
It shows on the project's Redemption review tab, with the project and building.

Unblocked by contractor #80, staff #227 — please retest.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-SUBMIT-04 yet.

← P5-SUBMIT-03 P5-SUBMIT-05 →

P5-SUBMIT-05

Staff Blocked
Do this
Open each uploaded document.
Expected
Each document listed on the payment request opens.

Blocked by staff #289, staff #320. Already shipped: contractor #63, contractor #80, staff #227.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-SUBMIT-05 yet.

← P5-SUBMIT-04

Clean up

0 pass · 0 fail · 1 not run.

  1. P5-CLEAN-01: Not run P5-CLEAN-01 · Not run · unblocked by customer #106, please retest

P5-CLEAN-01

Staff Not run
Do this
Run the documented cleanup for this phase's test accounts, and record the before and after counts.
Expected
Every record this phase made is removed or labeled Test. Staff lists and exports no longer show it as real.

Unblocked by customer #106 — please retest.

Result

Paste or drop screenshots into the box, or use the paperclip. Up to 10.

No result has been recorded for P5-CLEAN-01 yet.